Right of revocation & revocation form
Right of revocation
You have the right, within fourteen days without giving reasons, to revoke the contract concluded with us. The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier who has or has possessed the goods.
To exercise your right of withdrawal you must contact us
GHW-Modellbauversand Premacon GmbH
Am Obstgut 22
Fax +49 (0) 34298 - 492401
by means of a clear statement (for example, a letter, facsimile or e-mail sent by mail) about your decision to revoke the contract concluded with us.
You can also use the sample revocation form, but this is not required. You can download the sample revocation form here [PDF] and send it to us.
If you use this option, we will immediately send you a confirmation of the receipt of such a revocation (eg by e-mail).
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
If you revoke the contract concluded with us, we will notify you of all payments we have received from you, including the cost of delivery (excluding the additional costs resulting from the fact that you have a different type of delivery than the one offered by us, favorable standard delivery), to be paid immediately and at the latest within 14 days from the date on which the notification of your revocation of the contract concluded with us has been received by us. For such repayment, we will use the same means of payment you have used in the original transaction, or you have expressly agreed otherwise; in no case will you be charged for this return.
We may refuse repayment until we have returned the goods or until you have proved that you have returned the goods, whichever is earlier. You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of the contract concluded with us. The deadline is respected if you send the goods before the end of the period of 14 days.
They bear the immediate cost of returning the goods.
They shall only be liable for any loss in value of the goods if this loss in value is attributable to the extent to which they are not necessary for the purpose of checking the nature, characteristics and functioning of the goods.
Exclusion of the right of revocation
The right of revocation does not apply to contracts: for the supply of goods which are not prefabricated and for whose manufacture an individual selection or destination is decisive by the consumer or which are clearly tailored to the personal needs of the consumer. For the delivery of goods, if they have been mixed with other goods inseparably after delivery due to their nature. For the delivery of sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.
End of revocation